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NC4 Incident Monitoring Center

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  • Overview
  • Functionality
  • Case Studies
  • Featured Incidents
  • Benefits Summary

Operational Risk Management

Threats know no organizational boundaries. All-hazards events can create risks that can affect any part of an organization and can quickly impact stakeholder value. Up-the-ante when you factor in globalization. Corporate security professionals tasked with protecting their organization’s brand, reputation, intellectual property, physical assets, and employees must have the skill, as well as the resources and technology needed for risk-related information collection to execute a coordinated response for mitigating risks to the organization, thereby increasing stakeholder value.

Security executives count on NC4 to enhance their risk mitigation programs. NC4 Risk Center™ integrates technology and resources around all-hazards information collection and analysis, improving a security department’s capabilities in monitoring, analyzing, and responding to risks that threaten their organization’s well-being.

NC4 Risk Center customers span business sectors that include:

  • Aerospace and Defense
  • Banking and Financial Services
  • Biotechnology, Pharmaceutical and Life Sciences
  • Hi-tech
  • Insurance
  • and many others

 

Topics:

Relevant Risk Information
ActivWeather
Predictive Global Intelligence
Additional Services

Relevant Risk Information

Utilizing sophisticated technology, NC4’s team of highly skilled analysts leverage thousands of diverse information sources to provide early warning of incidents at the neighborhood, regional, national and international levels. Analysts evaluate incident intel in real-time, reporting all incidents that could threaten business assets, operations and/or traveling employees, such as suspicious packages, plane crashes, wildfires, hurricanes, earthquakes, explosions, 3-alarm fires, hazardous materials spills, tanker truck accidents, interstate highway closures, and severe weather.

NC4 Risk Center™ promptly alerts customers to risks occurring near their assets that pose a threat to employees’ life and safety, physical assets or continuity of business operations.

Let us provide you with an analysis of incidents which may be of interest to your organization. Simply complete the online Location Report Request form to request a customized report highlighting incidents that have occurred around your locations of interest.

See for yourself the types of incidents we reported on recently.


Personalized Alerting Capabilities
Click here to view how geo-relevancy alerting works

Click here to see how relevant alerting works.

As incidents mature, they continue to be tracked by our analysts and updated information is sent to our customers until the incident is formally closed.

External Situational Awareness (ESA)

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ActivWeather

ActivWeather, the meteorological reporting tool for NC4 Risk Center, integrates real-time weather data to provide detailed, customized, and comprehensive alerts that further enhance situational awareness.

ActivWeather content is made possible through a partnership with WeatherBug®, the leading provider of live, local weather information services. WeatherBug manages and operates a proprietary network of thousands of weather stations and cameras in the U.S and parts of Canada. These professional-grade weather stations record 27 different weather variables updated every two seconds to generate unparalleled neighborhood-level reports.

Utilizing NC4 Risk Center's powerful profiling system, users create weather profiles to tailor ActivWeater alerts to their locations and reporting preferences. Only weather information that matches the profile will trigger an alert. Weather alerts are categorized by flash floods, dust storms, severe thunderstorm warnings, tropical storm warnings and more.

NC4’s ActivWeather is a powerful capability that enhances situational awareness.

 

Click on image to see how ActivWeather works

Click here to see how ActivWeather works.

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Predictive Global Intelligence

NC4 Risk Center provides predictive intelligence of global risks with these analysis components:

  • Analytical Briefs – provides members with analytical security and risk assessments that contain "what you need to know, before you know you need to know it".
  • Country Reports – aids members in the decision-making process about travel,
    expatriates, dependent relocation and more
  • Global Flashpoints – keeps members informed of world events that may affect
    corporate interests
  • Women and Travel Security – provides members analysis of the specific
    security challenges and cultural issues confronting women traveling abroad

 

Additional Services

Realizing that no two organizations are alike, NC4 tailors offerings to fit specific needs. Enhancements to NC4 Risk Center for Security Operations include the following:

  • Travel Risk Management – prepare travelers with pre-trip advisories and receive alerts of at-risk travelers
  • Incident Tracking – enter, track, communicate and share incidents within your organization to improve companywide awareness and coordination
  • ActivMobile – view incident and asset information on a smart phone optimized map
  • HRAP – query the entire NC4 Risk Center incident database to create customized reports to support facility planning, assess incident impact and perform other analytical tasks
  • Secure communication and collaboration – further enhance your organizations' Risk Management program with secure communication and collaboration
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Vertex Pharmaceuticals - Caught in the Aftermath of Eyjafjallajökull

Vertex Pharmaceuticals depends on NC4 for providing them reliable, timely information. Throughout the European air travel disruption resulting from the eruption of Iceland's Eyjafjallajökull, NC4 was pivotal in providing Vertex information on airport closures and other regional impacts, helping them to make timely decisions to mitigate risks to their business travelers and corporate assets.
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Genzyme - Security as an Integral Part of an Enterprise Risk Management (ERM) Program

The last decade has seen a shift in the security arena, from a traditional focus on physical security operations towards a focus on the fusion between physical and IT security. The security team at Genzyme has been at the forefront of this shift towards a holistic, business-based approach to security and risk management.
PDF icon Download case study

 

Ferguson Enterprises - Protecting the ABCs with NC4

Protecting so many employees and assets throughout such a vast geographic region is a challenge that rests upon the corporate security and emergency operations team for Ferguson Enterprises. The team’s task is straightforward: protect the ABCs – associates, businesses and customers.
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Historic Portland, Maine Combines Comprehensive Situational Awareness and
Emergency Management Tools in a Post-9/11 World

The largest metropolitan area in the state of Maine, the City of Portland hosts more than 3.5 million tourists each year, and Portland’s Office of Emergency Management is responsible for the safety and well-being of each and every person that lives in, works in, or visits the area. Portland implemented NC4’s E Team crisis management software and External Situational Awareness (ESA) solution for providing the common operational picture and real-time incident overview the city requires.
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ChicagoFIRST and NC4 Protect Key Financial Institutions With Real-Time Situational Awareness

ChicagoFirst logo


 

In July 2003, Chicago's premier financial services institutions formed an organization called ChicagoFirst. Members include such giants as the Chicago Board of Trade, the Chicago Mercantile Exchange, the Chicago Stock Exchange, Bank of America, JP Morgan Chase, Allstate and Washington Mutual.

These powerhouses provide vital public services, so they need reliable, fast, timely information on impending or unfolding emergencies as part of their security and business continuity operations. That’s why ChicagoFirst turned to NC4, the nation’s pre-eminent source for real-time situational awareness. The result was a relationship giving ChicagoFirst members access to NC4’s unparalleled incident monitoring service.
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Massachusetts Emergency Management Agency: Real-time Situational Awareness

Massachusetts Emergency Management Agency logo

NC4's relationship with each of its customers is unique, and nowhere is this better demonstrated than in Massachusetts, where the Massachusetts Emergency Management Agency (MEMA) has been using NC4's External Situational Awareness tool for more than a year.

What's unusual in this case is that MEMA is not just pulling information down from NC4; they're pushing information up to NC4 as well.
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New Jersey Office of Emergency Management: Order in the Midst of Chaos

New Jersey State Police logo

The state emergency management team in New Jersey had tried incident management systems before, including one they put together themselves. But none of the systems gave them what they needed. Either the systems did not provide the collaborative utility to share information effectively, or there was no structure to where the information was stored.
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NC4 highlights incidents from over 1000 reported each month. These featured incidents demonstrate NC4 coverage and timeliness. NC4's prompt reporting of all-hazards incidents was recently exemplified in our reporting on the September 9, 2010 natural gas line explosion and subsequent fire in San Bruno, CA. When the San Bruno Fire Department units were first mobilized, analysts received the information well before traditional media sources, generating the first alert to potentially affected customers 9 minutes after the initial explosion occurred, and 13 minutes before local media began reporting on the story.


fin bullet San Bruno Natural Gas Explosion
The recent natural gas line explosion and subsequent fire in San Bruno, CA clearly illustrated the need for timely, focused and detailed information for decision-makers planning to mitigate any impact to operations presented by such a situation.

fin bullet Attempted Car Bombing - Times Square
At approximately 6:28pm (EDT) on May 1, 2010, emergency crews discovered a potentially lethal car bomb before it could be detonated in the middle of Times Square in New York, New York.

fin bullet Moscow Metro Bombings
On March 29, two coordinated suicide bombing attacks occurred at separate stations on the Moscow Metro.

fin bullet United Arab Emirates Plane Crash
On October 21st, 2009 a Sudanese Boeing 707 crashed near Sharjah International Airport in the United Arab Emirates.

fin bullet Bryan Chemical Fire
At approximately 12:06pm (CST) on July 30th, 2009 a large warehouse fire erupted at the El Dorado Chemical Company located on State Highway 21 in Bryan, TX.

fin bullet India Hostage Situation
On April 22nd, 2009, at approximately 7:30 am IST, a group of roughly 200 Maoist rebels hijacked a Mughalsarai-bound train of the Dhanbad Eastern Central Railway division in the state of Jharkhand.

fin bullet Buffalo Plane Crash
Forty-nine people were killed when a commuter flight crashed into a neighborhood in Clarence Center, NY just after 10:00pm (local time) on February 12th, igniting a fire visible from miles away.

fin bullet Mumbai Terror Attacks
On November 26th, 2008, a team of ten heavily armed and professionally trained men arrived in Mumbai, India from Karachi, Pakistan.

 

fin bullet ARCHIVED FEATURED INCIDENTS

NC4 Risk Center Benefits

NC4 helps security professionals mitigate risks to the organizations they serve. The NC4 Risk Center solution delivers relevant information to enable a rapid, effective and efficient response to incidents that could cause business disruption or impact employee health and safety, and ultimately, threaten stakeholder value.

Quickly learn about risks threatening assets, operations and traveling employees to:

  • Ensure business continuance
  • Protect the health, life, safety, and productivity of employees
  • Streamline risk related decision making processes
  • Reduce labor costs

 


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